We understand that your personal privacy is one of your biggest concerns and we are committed to protecting it. At Cover My ID! and its parent company The Cyberian Group, Inc., it is our policy not to distribute, sell, rent or in any way make available, your name, email address, or other personal information to any third party without your permission. Read more about our Privacy, Security and Terms of Use policy below. The Cyberian Group, Inc., dba Cover My ID!, has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this Web site: http://www.CoverMyID.com.

Orders
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. Upon placing your order with us online, you will receive an order confirmation email with the order details and program documents included in the email. As part of our service, we may periodically send you electronic communications such as program renewal notices, reminders to check your credit report and/or to update any credit alerts you may have placed with the credit reporting agencies (Experian, Equifax, TransUnion).

Security
At The Cyberian Group, Inc., we take care to protect the privacy of the visitors to our website. We have taken steps to safeguard the confidentiality of information that identifies you ('personal information') against unauthorized access, amendment or deletion and to ensure access is only granted to appropriate persons and only to the extent necessary. This Privacy Policy covers our treatment of the personal information we collect when you are on The Cyberian Group, Inc. site "CoverMyID.com". The security of your personal information is important to us.  When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). 

Dispute Resolution and TRUSTe
The Cyberian Group, Inc., is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Web site www.CoverMyID.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

If you have questions or concerns regarding this statement, you should first contact our Customer Support desk at HelpDesk@CoverMyID.com or by contacting us via telephone or postal mail at the contact information listed below.. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php

TRUSTe will then serve as a liaison with us to resolve your concerns.

Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use only 'session ID' cookies (we do not use 'persistent' cookies). We use session cookies to make it easier for you to navigate our site and also to save your enrollment information during the current user session. A session ID cookie expires when you close you browser. If you reject cookies, you may still use our site.

Information Provided by You
The Cyberian Group, Inc. will not use your name or otherwise publicize the fact that you submitted materials or other information to The Cyberian Group, Inc. unless: (a) we ask your permission to use your name; or (b) we first notify you that the materials or other information you submit to a particular part of this site will be published or otherwise used with your name on it; or (c) we are required to do so by law. On occasion we may post customer testimonials on our web site which may contain personally identifiable information such as the customer's name. We do obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial.

Keeping Our Records Accurate
We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us emailing our Customer Support at HelpDesk@CoverMyID.com or by contacting us by telephone or postal mail at the contact information listed below.

Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing our Customer Support at HelpDesk@CoverMyID.com or by contacting us via telephone or postal mail at the contact information listed below.

Opting Out of Email Notices
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish or no longer wish to receive any additional program notices from us, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at Customer Support at HelpDesk@CoverMyID.com, calling 1-866-609-3604 x102 or via mail to The Cyberian Group, Inc., 456 Canyon Acres Dr., Laguna Beach CA 92651 to opt-out.

Third Parties
We use other third parties (VeriSign/E-Merchant Solutions, GeoTrust) to provide credit card payment services and encryption security on our site. When you enroll for our 'Gold' and 'All-In-One' Identity Theft Defense Programs, we will share your name, address and credit card number as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose.

We cannot be responsible for the privacy policies and practices of other Web sites even if you access them using links from our Web site and recommend that you check the policy of each site you visit. In addition, if you linked to our Web site from a third party Web site, we cannot be responsible for the privacy policies and practices of the owners or operators or the third party Web site from which you linked to our Web site and recommend that you check the policy of that third party Web site and contact the owner or operator of such Web site if you have any concerns or questions. Since we do not ask for any SSN or other ID numbers, there are aspects of our service that require you to register directly with third party sites (for credit monitoring, credit report, to place a fraud alert or credit freeze). We recommend you review those particular web sites for their privacy policy and practices.

Tell-A-Friend
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Cover My ID does not store this information and it is used for the sole purpose of sending this one-time email and tracking the success of our referral program.

Your friend may contact us at any time at HelpDesk@CoverMyID.com to request confirmation that their name is not included in our database.

Advertisers
We currently do not use any first or third party advertisers to serve ads on our sites. This is subject to change in the future, and we will update our Privacy Policy to reflect these changes, with proper notifications and options for our visitors.

Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

How to Contact Us to Change Your Personally Identifiable Information
Cover My ID!
A service from Cyberian Insurance Services
456 Canyon Acres Drive
Laguna Beach CA 92651
HelpDesk@CoverMyID.com
Ph: 1-866.609-3604 x102

Last updated on: January 31, 2023